At Skylink Web Solutions, we strive to provide high-quality digital products and professional services. Please review our refund policy carefully before making a purchase, as it outlines the terms under which refunds may or may not be issued.
By purchasing our products or services, you agree to this Refund Policy.
Digital Products & Software Licenses
- All sales of software licenses, digital products, activation keys, or downloadable items are final.
- Once a license key or digital product has been delivered, no refunds will be issued, as the product is considered used and cannot be revoked.
- We encourage customers to review product details carefully or contact us with questions prior to purchase.
Exception:
In rare cases, a partial refund may be offered at our sole discretion, provided the license remains active and the request is reasonable. Such exceptions do not set a precedent.
Web Design, App Development & Software Development Services
- No refunds will be issued once the project has started and work has been initiated.
- If a project is canceled before work begins, a refund may be issued minus any administrative or consultation fees.
- Payments made for completed milestones are non-refundable.
- If the client fails to provide required content, approvals, or feedback, the project timeline and refund eligibility may be affected.
Digital Marketing Services
Including but not limited to:
- Google Ads / Facebook Ads / LinkedIn Ads
- Email Marketing
- Affiliate Marketing
- Amazon Advertising
- Marketing services are non-refundable once the campaign setup or execution has begun.
- Advertising spend paid directly to third-party platforms (Google, Meta, LinkedIn, Amazon, etc.) is non-refundable under any circumstances.
- Results may vary based on market conditions, competition, and external factors; therefore, refunds based on performance outcomes are not provided.
Refund Request Process
To request a refund (where applicable), please contact us with:
- Order ID or invoice number
- Reason for the refund request
- Supporting details (if applicable)
Contact:
Email: contact@skylinkwebsolutions.com
Phone: +1-864-872-7240
All requests are reviewed within 5–7 business days.